Once your order is received you will receive an order confirmation email.

All orders received Monday to Friday before 11am are typically processed and dispatched the same day.

If we are experiencing a high volume of orders due to sales periods or after a long weekend, order processing may be delayed by one business day.

Our current shipping options are specified above.

¹ Please note that if your order is split (and therefore shipped from both our Australian and New Zealand warehouse) you only get charged one shipping rate.

Orders from our Australian warehouse take 1-4 business days to be delivered and orders from our New Zealand warehouse can take 3-6 days to be delivered. Rural addresses may take an extra day.  

Our courier partners are Team Global Express and AU Post and we use their ‘non-signature required’ service as our standard service. This means the courier will leave your order in a safe place. If there is no safe place to leave your order, the courier will leave a card so you can arrange re-delivery.  

We can deliver to PO boxes and parcel lockers. 

Once your order is picked, packed and awaiting collection by our courier, you will receive a second confirmation email which includes all necessary details to track your order. If your order is split, you will receive two email confirmations. 

The place to check the status of your order(-s) is: 

https://www.myteamge.com/ 

or 

https://auspost.com.au/mypost/track/search 

Please contact us for any questions on info@brollysheets.com.