Payment & Website Security
Credit Card Security
We know through experience that everyone wants a safe, secure online store from a source you can trust. You can feel secure in knowing that we use DPS (Direct Payment Solutions), the leading online credit card processing facility. DPS processes $20B transactions annually, and has over 15,000 merchants from Air New Zealand to World Vision.
More information about DPS can be found on the DPS website:
Card transactions require the 3 digit security code from the reverse of your credit-card, for additional security from stolen card numbers.
In addition, most credit card companies provide additional safeguards to protect your online transaction. Credit card details are encrypted to ensure your transactions with us are private and protected as they travel over the Internet.
Your payment details are held in an encrypted format until we process your order. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us. Your credit card details are not seen or retained by us. This means if you do wish to add to an order, we will need to seek card details again as we do not have access to your card details from the original purchase. We can however process a payment manually on the Direct Payment Solutions site via our secure DPS log in.
Please note - we are a New Zealand based company and therefore all payments are processed via New Zealand bank accounts. If your bank has any charges or fees associated with international transactions please keep this in mind when placing your order.